While our automatic inventory system should know when we are out of stock, sometimes errors occur which makes our site show that certain items are in stock, when in fact they have sold out.
We're here to help
PRODUCT & STOCK
Why have I received an email saying the item I've ordered is out of stock?
Do you re-stock sold out items?
Occasionally, we will re-stock items that sell out. The best way to see when we re-stock popular items is to follow our instagram page.
How should I know which size to buy?
Swipe to see our size charts for different items
RETURNS AND EXCHANGES
What is your return policy?
Our return policy is applicable within 30 days of your purchase. After 30 days of your purchase, we unfortunately cannot offer you a refund, exchange or store credit.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You can see our full return policy here
When can I expect my refund?
Once we issue your refund, the duration of time for it to be processed will depend on your bank. In general, you can expect to see your refund within 14 business days.
ORDER ISSUES
I'm missing a product from my order, what do I do?
If any item from your order is missing, please contact support@domrebel.com with your name and order number. Your missing item will quickly be shipped to you at no extra cost.
What do I do if I receive a faulty item in my order?
We take extreme pride in the quality of our clothing, so if there are defects in any of the items you order please contact us through our returns portal with an explanation of the defect.
STILL HAVE QUESTIONS?
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